- Open the Ring app on your phone.
- Tap on the three lines in the top left corner of the main screen.
- Under “My Devices,” tap on the device you want to delete.
- On the right side of the screen, tap on “Delete Device.”
- Confirm by tapping on “Delete Device.
Setup Ring Doorbell app with existing acct. Can’t log in
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If you are the new owner of a Ring camera, you will need to reset the camera. To do this, follow these steps:
Open the Ring app and tap on the three lines in the top left corner.
Under “My Devices,” tap on the camera icon.
On the “Camera Settings” screen, tap on “Reset Camera.”
On the confirmation screen, confirm that you want to reset the camera.
There is no easy way to transfer ownership of a Ring camera. The company recommends contacting customer service and requesting a transfer.
Ring devices are designed to be attached to a group and remain connected. If you need to remove a Ring device from a group, you can do so by unplugging the Ring device from the wall outlet and then removing it from the group.
When you remove a user from Ring, their account is closed and all of their data is removed.
Yes, Ring can have two owners. This is done through the use of a secondary account, which is an account that is separate from your regular Ring account. This secondary account allows you to share ownership of the ring with another person, and they will be able to use it just like you would.
Yes, the Ring doorbell can be used with the previous owner’s account. You will need to have your original Ring account information and password in order to sign in.
To factory reset a Ring doorbell, first disconnect the power cord from the unit. Then press and hold down the “reset” button for at least 10 seconds until the green light starts to flash. Finally, reconnect the power cord and wait for the unit to finish resetting before using it again.
Yes, you can have two Ring accounts on the same app. However, you’ll need to manage your account settings separately for each account.
No, your wife does not need a separate Ring account. All of your wife’s activity (including purchases and account management) is logged in your Ring account.
If you have the Ring app on your phone, you can transfer it to another phone by following these steps:
Open the Ring app on your old phone.
Tap the three lines in the top left corner of the screen.
Under ‘Transferring Your Account Info,’ tap ‘Add a New Device.’
Enter your new phone number and tap Next.
Tap Finish to finish transferring your account info.